Hesha Abrams on Dealing with Conflict in the Workplace by Holding the Calm

In this episode of the Find Your Leadership Confidence Podcast, host Vicki Noethling engages in a compelling conversation with Hesha Abrams, a distinguished professional peacemaker and renowned master attorney mediator. Abrams, drawing on her 30+ years of experience in resolving complex conflicts, discusses her recently released book, “Holding the Calm: The Secret to Resolving Conflict and Defusing Tension.” Throughout the interview, Abrams shares insightful stories and examples, unveiling the secrets behind approaching tense situations to prevent explosions, disarm conflicts, and reduce drama.

The episode explores the inspiration that propelled Abrams to write her book and delves into the concept of “holding the calm.” Abrams provides valuable insights on finding solutions when they seem impossible and explains why arguing and persuading often fall short. Emphasizing the need for more civilized discussion and dispute resolution in society, Abrams describes how being a “civilizing force” through holding the calm can lead to positive outcomes in relationships and businesses.

Vicki also poses rapid-fire questions to Abrams, exploring tools for dealing with difficult people. The conversation touches on Abrams’ methods for calming herself down in challenging situations, offering practical advice for listeners seeking to enhance their conflict resolution skills. #ConflictResolution, #LeadershipConfidence, and #HoldingTheCalm

This is the link to my website that has a brief trailer explaining the message of my book, my bio, praise for the book, links to my media appearances, link to order the book, link to sign up for Holding the Calm tips.

http://www.holdingthecalm.com