Steve Turner on The Overall Solution to Resolving Employee Disengagement

In this engaging episode of the “Find Your Leadership Confidence Podcast,” hosted by Vicki Noethling, listeners are treated to an insightful interview with Steve Turner, the COO of Beyond Resilience LLC and President of Flow Business Solution. With a degree in Business Administration from the University of Wisconsin and a distinguished 34-year career at UPS, Steve shares his leadership journey spanning Operations, Finance, Accounting, and Technology. Having led teams globally during UPS’ expansion, he emphasizes the universal truth that while cultures may vary, hearts do not. Steve advocates for a leadership style that prioritizes caring for employees, training them for success, and appreciating their individuality. The episode delves into key questions, such as Steve’s beginnings, his current focus, the difference between managing and leading, and the significance of his approach. The rapid-fire questions touch on target industries, long-term goals, and the learnability of his leadership philosophy. Tune in to discover valuable insights and leadership wisdom from Steve Turner.

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Use this link to access our introductory video for our audio training series. It is in a podcast interview format. There will also be access to additional methods of contact if that is necessary.

https://www.flow-business-solution.com/request-free-training.html

Connect With Our Guest

Website: https://www.flow-business-solution.com/

Facebook: https://www.facebook.com/steven.turner.3701

LinkedIn: https://www.linkedin.com/in/swturner/

YouTube: https://www.youtube.com/user/SteveTurner327

Steve is COO of Beyond Resilience LLC and President of Flow Business Solution. Steve graduated from the University of Wisconsin with a degree in Business Administration. This, along with his appreciation and respect for UPS where he was on the management team while attending college, launched his business career on a leadership journey of success. Steve has a proven 34-year management career with UPS. He provided leadership in the diverse environments of Operations, Finance and Accounting, and Technology at District, Region, and corporate levels. This included five years in Europe at the beginning of UPS’ global expansion, where he was a Finance Director with responsibilities in 10 countries. His responsibilities in the countries he covered globally solidified an important fact…cultures vary, but hearts do not. No matter where he went, he experienced the same reality. Upon his return to the USA, he moved to UPS Information Services, leading groups that designed, built, and deployed UPS financial systems for worldwide use. Employees will follow those who care about them, train them for success and appreciate who they are as individuals. His dedication to the individual lives of his employees and the value they provided in his business groups yielded him success in every position he held. He demonstrated the value of leading employees as opposed to managing them. “Systems, processes, and procedures should be managed. Employees should be led!” – Steve Turner